Soma IT Managed Services

Soma IT Managed Services Agreement supports your
 Organisation in many ways.

Soma IT Vendor Managed Services is the next evolution in the Management of your entire office technical systems from start to finish.

We manage, instruct, control and liaise with all of your technical providers and suppliers proactively with our best-practices approach to keep your organisation running smoothly.

The scenario of calling and waiting for the “Computer Guy” the man from “Telecom” the lady from “Xerox” the man with the “Website” and all of the other time wasting matters related to your business is completely eliminated.

Potential issues and problems are prevented, your technical equipment will stay working and people remain productive, when problems occur we respond.           

We complete the tactical day to day management maintenance and monitoring on your entire systems to keep them operating at optimal performance.

We provide this service while managing and maintaining the following for an agreed fixed monthly fee.

Computers Printers Telephones. Facsimiles Network Systems Servers Routers Security Backups Licenses Web Administration Unlimited Phone Unlimited Remote Microsoft Applications Router Management Service Monitoring & Alerting Asset Management Case Management License Management Desktop Optimization

Vendor Management ISP Management Web Host Administration Domain Name Support Patch Management Event Log Monitoring Log File Maintenance Drive Space Monitoring Printer Settings Management Backup Monitoring MS Exchange Maintenance Antivirus Management Patch Management Spyware/Adware Firewall Management VPN Management User Account Administration File Sharing Permissions Security Administration Antivirus Management